Our people

Your trusted team in asset control

Trent Loebel

CEO (Global)

For 30 years, I’ve had the privilege of leading teams in technology, media, telecommunications and retail.

In 2017, I became CEO of CIC Technology.

I enjoy leading our talented team and witnessing each and every individual live the CIC values.

Delivering exceptional customer service and making key management easy and secure for our customers – it’s what we’re all about.

Qualifications & affiliations

  • Bachelor of Commerce
  • CPA
Harry Issa

COO (Global)

Since joining CIC Technology in 2015, I’ve been responsible for leading the Production, Supply Chain, Support and Project Delivery teams.

It’s exceptionally rewarding to work across all segments of the business – while supporting our clients to ensure they have an easy and seamless experience with CIC.

Qualifications & affiliations

  • Information Technology Infrastructure Library
  • Agile-certified
Jay Auzins

Sales Director, APAC & Middle East

My background spans national sales, channel partnership and business management.

So when I joined CIC to sell high quality products, provide exceptional client service and ensure a phenomenal brand experience at every touchpoint, I slipped right into the role.

Our proactive and experienced team – paired with our products that provide multiple layers of value – make CIC a special place to work.

Qualifications & affiliations

  • Diploma of Business & Marketing
  • Lean Six Sigma
  • R3 enterprise blockchain
  • Miller Heiman sales methodologies
Nic Weal

National Account Director

I joined CIC Technology in 2018 after a long career in management spanning 20 years and five countries.

Over this time, I gained extensive experience with Federal Government contracts – so my work has always had a high focus on security.

In my role at CIC, I always aim to go the extra distance and provide the highest possible level of service delivery during every project.

Qualifications & affiliations

  • Biometric Technologies
  • Australian Biosecurity (Quarantine) clearance – Australian Border Force/AQIS
  • Aviation Security clearance
  • ASEAC Security Operations CPP20212
  • AQIS Class 1 Sea and Airfreight depot
  • Financial Services Reform Act (FSRA) Accredited
  • Institute of Freight Forwarders – Associate Member
Helena CIC
Helena Pontes

Senior Channel Manager

I joined CIC in 2017 to oversee the NSW, QLD, NT and NZ markets. Since then, I have been strengthening existing customer relationships and growing our channel partner network.

My true passion is to help our clients get the most suitable solutions for their sites and unique business operations. This in turn reduces their risk and costs – while increasing security and efficiency.

Qualifications & affiliations

  • Bachelor of Arts (Event Management)
  • Bachelor of Business (Marketing)
  • Postgraduate Certificate in Marketing
Adnan Akhter

Head of Product

During my career, I’ve worked on large scale IoT technologies and a range of digital and telco products. So, when I joined CIC to develop secure, high-tech cabinets and software, I knew it was the perfect fit.

I’m responsible for the product strategy and roadmap along with technology partners’ integrations.

Every day is exciting when your job is your passion. It’s rewarding to know that the products I work on solve real life, unique challenges for customers.

Qualifications & affiliations

  • Certified Scrum Product Owner (CSPO)
  • Professional Diploma in Marketing (ACIM)
  • Master of Business Administration (MBA-IT)
  • Bachelor of Computer Science (BCS)
Andie Johan

Finance Manager

As Finance Manager, I manage all aspects of financial reporting, planning and compliance to ensure the long-term commercial success of the business.

Since joining CIC, I have especially valued how the company identifies people as its greatest asset – and supports us accordingly.

Qualifications & affiliations

  • Bachelor of Accounting
  • CPA
  • Certificate IV Finance & Mortgage Broking
Alex Gardner

Non-Executive Director (CTO adviser)

I have been involved with CIC since 2017 to ensure our technology and investment aligns with the strategic demands of our customers. And ultimately, it’s my job to leverage this alignment for optimal growth.

Combining the power of technology with great user experience is a real passion of mine. I’m also grateful to work with such a committed group of people – and to be part of the CIC team.

Qualifications & affiliations

  • BSc Product Design & Manufacture
  • Information Technology Infrastructure Library
  • Agile-certified
  • Scrum practitioner
Satish Sannapareddy

Head of IT, Business Systems and Analytics

I joined CIC in 2018 and, since then I’ve enjoyed delivering easy and secure key management solutions to our customers and help them to improve their business operations. In my current role, I lead the project delivery and support teams. I play a vital role in strategizing and implementing cloud-based system applications across the business.

I’ve completed several educational and skill based qualifications which have helped me develop a strong customer-centric approach.

Qualifications & affiliations

  • Master of Engineering (MS)
  • Bachelor of Engineering (B.E)
  • Salesforce Administrator
  • Sun Microsystems Certified Professional
  • Oracle Database Certified Professional
Raphael Jandey

Project & Support Team Leader

I joined CIC in 2015 and have been on the front line of our customer service and support team. Since then, I’ve thoroughly enjoyed building customer relationships and ensuring CIC have high support and installation standards.

I feel privileged to be part of such a strong team that is committed to helping our customers. Everyone supports each other, both locally and overseas, to deliver the best possible service to our customers.

Qualifications & affiliations

  • Customer Service